Privacy Policy

Introduction

At PakFound, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:

• Name and contact information (email address, phone number)
• Account credentials (username and password)
• Profile information (profile picture, bio)
• Item details (descriptions, photos, locations, dates)
• Messages and communications with other users

Automatically Collected Information

When you access our platform, we may automatically collect certain information about your device and usage patterns, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks)
• Location data (with your permission)
• Cookies and tracking technologies

How We Use Your Information

We use the information we collect or receive to:

• Facilitate account creation and the login process
• Enable users to post and search for lost and found items
• Match lost items with found items using our algorithms
• Facilitate communication between users regarding items
• Send you administrative information and updates
• Improve and optimize our platform and user experience
• Prevent fraudulent activities and ensure platform security
• Comply with legal obligations and protect our legal rights
• Send marketing communications (with your consent)

Information Sharing and Disclosure

With Other Users

When you post a lost or found item, certain information (item details, photos, general location, date) will be visible to other users. Your contact information is only shared when you choose to connect with another user through our messaging system.

With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and storage providers
• Database and server management
• Email service providers
• Analytics providers
• Payment processors (if applicable)

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, or to protect the rights, property, or safety of PakFound, our users, or others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your information
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at privacy@pakfound.com.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: